Overview
New carrier rules can disrupt your shipping operations if teams are not prepared. This use-case demo shows how to adapt quickly when carriers introduce new data requirements, such as mandatory email addresses for recipients.
Scenario: Carriers Now Require Recipient Email Address
Many parcel carriers are starting to require an email address for the shipment recipient. This enables them to send proactive delivery updates and reduce failed deliveries, but it also means shipments can be rejected if the data is missing.
In this demo, we walk through how to:
Identify new carrier requirements (for example, an email address for the consignee).
Update your Pacejet configuration so email becomes a required field for specific carriers or services.
Validate that users are prompted for missing information before a shipment is processed.
How Pacejet Helps Your Team Adapt
Using Pacejet, you can configure rules that enforce new carrier requirements without changing your ERP or training every user manually. For example, you can:
Identify shipments for selected carriers when the recipient email address is blank.
Automatically map an appropriate or default email address to the required field.
Ensure that required fields are automatically enforced going forward, reducing shipment delays and carrier fines.
Demo Video
This article accompanies a short demo video that walks through the configuration and shipment flow from end to end.