Overview

This document outlines support recommendations and commitments for web browsers used to operate Pacejet solutions. These notes are subject to change on a regular basis.

Updated 09-21-2020: Please contact Pacejet Customer Care for questions or additional information (support@pacejet.com or 877-722-3538).

Supported Web Browsers:

The Pacejet platform is supported with modern web desktop browsers including:

• Chrome

• Firefox

• Microsoft Edge

• Safari (Mac OS only)

Browsers on mobile devices are not supported.

Support includes the latest released versions and one previously released version of each web browser. Using unsupported web browsers may cause slowness, missing data, unusable screens, security risks, and other issues that make these legacy browsers inappropriate for production use with Pacejet.

Support Limitations with New Web Browser Versions:

From time to time, web browser vendors will release new versions which may introduce new technologies that are not yet compatible with Pacejet. During periods of new releases, Pacejet may recommend you NOT upgrade your web browser until we have time to release compatibility enhancements as part of normal platform upgrades.

Legacy Browsers Status:

Apple Safari For Windows: Not Supported
Microsoft Internet Explorer: Not Supported
Microsoft Edge (Legacy): We recommend using only the most current version of Microsoft Edge. The MS Edge Legacy browser will no longer be supported as of March 9, 2021.

Pacejet Does Not Support Internet Explorer

Pacejet does not support any version of Internet Explorer in alignment with Microsoft’s End of Life announcement regarding this legacy web browser (read more from Microsoft as posted here https://www.microsoft.com/en-us/windowsforbusiness/end-of-ie-support). We recommend users upgrade to the latest version of Chrome, Firefox, Safari, or Edge