Pacejet

User Administration

Overview

Pacejet is not licensed by user; therefore, you are not restricted to a specific number of users. We encourage customers to setup unique usernames for each person in their business that will use Pacejet, either for Quoting or Shipping. Please do not share usernames as this will cause a conflict in processing.

You will be provided a username that has an Administrator Role. This allows you to create and maintain usernames, including creating additional usernames for both the Administrator Role and Shipping Role.

Setting Up a New Useruser_admin.png

Follow the steps below to set up a new user.

  1. To access the User Administration page, click Tools, and then click User Administration.
    A listing of existing usernames appears, displaying the User Name, Name, Email Address, Roles, Last Login, Enable Multifactor Security Login, and Locked Out Status.

  2. To create a new User, click the add.png icon in the Tools bar.

  3. Populate the User fields based on the guidelines below.

  4. Click Save.

Add_New2.png


Setup Guidelines

Field

Value

Enter Username

Enter a value of your choosing.
The username has a limit of 20 characters and is the value that appears in the Shipment Summary Report.

    • Acceptable characters include alpha (a-z) and numeric (0-9).

    • Acceptable symbols include hyphen (-), underscore (_), and at sign (@).

First Name

Enter the user’s first name.

Last Name

Enter the user's last name.

Email Address

Enter the user’s email address.

The same email address should not be added to multiple usernames. The Single SignOn feature with NetSuite Sales Order Quoting will use the email address.

Password

Assign a password.

Passwords must be at least six characters.

Repeat Password

Enter the same password value.

Account is Locked

Check to lock the user account.

Pacejet will never lock an account. Set this flag to manually restrict access.

Force Password Change at Login

Select this box if you want the user to be prompted to change their password at the next login.

Enable Multifactor Login Security

This option validates the user through an email code sent to the user's email. This option is selected by default. Uncheck the box if you do not plan to use the email code Multifactor Login Security.

For more information, refer to Enabling the Multifactor Login Security.

Roles Assigned to User

Select the Role you wish to assign to the user.

IMPORTANT! cHECK ONLY ONE BOX.