Overview
As your business grows, your shipping operations need to scale with it. Whether you're adding new sales channels, onboarding more users, or processing more daily orders, you need the right level of system throughput—without overcommitting to more than you’ll use upfront. That’s why Governance in Pacejet matters.
Pacejet Governance helps you align your system resources—like shipments, rate quotes, and other transactions—to what your business actually needs. It is like a set of smart controls that manage how much you can do in a given period, such as:
Number of shipments per minute
Number of rate quote calls per minute
Number of address validations, label requests, and so on
Instead of making every business pay for more capacity than they will actually use, Pacejet starts with a sensible default governance setting—and then tunes it as needed to match your real-world volume and operational needs.
What is Being Governed
Behind the scenes, every time your ERP or WMS sends a request to Pacejet—whether it’s to shop for rates, create a shipment, or print paperwork—it’s making a call to a specific API endpoint. Governance applies limits to those calls, defining how many times your system can hit a particular endpoint over a given timeframe.
If you hit your limit, Pacejet doesn’t just stop the request. It responds with a helpful signal in the HTTP response header that includes a bit of technical info that comes along with the response your software gets back. That header includes a wait time, telling your application exactly how long it needs to pause before it’s allowed to send another request.
When your system pays attention to those governance signals, good things happen:
Your integration runs smoothly and reliably, even at high volumes.
You avoid disruptions because your system is respecting capacity boundaries.
And you gain visibility—you’ll know exactly when you need more capacity.
When the time comes that you need more capacity, you don’t need to rebuild or re-integrate anything. The Pacejet team can simply raise your limits. Because your application is already tuned into the governance system, it automatically takes advantage of the extra capacity—no software changes needed.
Why Governance Matters
With Pacejet Governance, you get smarter shipping from top to bottom:
Right-sized usage: You’re only using (and paying for) the API capacity you need.
Scalable support: We can raise throughput quickly to support surges, growth, or new workflows.
Granular control: We can adjust limits at the individual endpoint level to prioritize the areas you use most.
Simplified management: Pacejet administrators can update governance settings directly in the platform, quickly responding when you need additional capacity.
And because governance is built to protect the entire Pacejet platform, it helps all customers enjoy consistent, high-speed performance—supporting fulfillment accuracy rates of 99% and 3x faster workflows compared to traditional shipping methods.
Smart Shipping That Adapts With You
Governance is just one of many ways Descartes Pacejet helps businesses optimize shipping across parcel, LTL, and 3PL. It gives you confidence that your system is running at the right size for your business—efficient, cost-effective, and ready to scale.
Need more throughput for peak season? Expanding to a new warehouse? Launching a new integration? With Governance, you can grow fast, with zero disruption.
Let’s make shipping work on your terms.