Overview
This article is part of a four-article collection that provides a high-level overview of how to troubleshoot common issues with the Pacejet Shipping For NetSuite Bundle 20.x and higher. If you are still unable to resolve an issue after consulting these documents, please contact your Pacejet support representative.
Other Troubleshooting Topics
Checking for Errors in the Execution Log
Select Customization, Scripting, Scripts.
Next to the desired script, click View.
Select the Execution Log tab.
Check for errors in the highlighted area.
You can select Error from the Type drop-down menu to view any faulty scripts, bad data, etc.
Follow the steps above to check for errors in the following scripts:
customscript_pacejet_integrationrestlet
customscript_pacejet_integration_util
customscript_pacejet_queue_mapreduce
customscript_pacejet_integration_webhook
customscript_pacejet_schedule_int
customscript_pacejet_integration_util
This script is called from the customscript_pacejet_integrationrestlet script to help build the import for users with lower access rights. Sometimes, customscript_pacejet_integration_util will cause an exception that's not reflected in customscript_pacejet_integrationrestlet, so checking for errors in this script can be useful.