Scenario
Customers may need to print a shipping label at a later date.
When attempting to reprint a label for a completed shipment, a customer may note several changes with reprinting options available or no longer see the labels under the reprint option once the shipment is past 30 days.
IMPORTANT! Carrier labels are only available for 30 days.
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If a label was generated for the shipment but
You no longer see it under Tools > Reprints
Or you no longer see the reprint option on the Shipment details page
And if the completed shipment is past 30 days since the day it shipped, then Pacejet no longer has the original carrier label on file.
Since Carrier labels are only stored for 30 days, your only option to generate another label will be the Pacejet shipping label.
How To Generate a Pacejet shipping label
From the main menu, click Reports, and then Ship Label 4x6.
Enter the Delivery order# for the completed shipment.
Click View report on the right-hand side.
Review the label.
Print the Label.
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Do one of the following:
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If you plan to print the label immediately:
Select your printer output at the top left.
Click the print button on the left side of the screen in the toolbar.
If you plan to save the label to send by email or to print later, click the Floppy Disk Icon displayed within the report.
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